Last Updated: April 12, 2026
Paxera Health, Inc. ("Paxera Health," "we," "us," or "our"), located in Denton, TX, operates an AI-native kidney exchange and transplant matching platform designed to serve medical practitioners, transplant centers, and organ procurement organizations (OPOs). This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website (www.paxera-health.com) and our platform services (collectively, the "Services").
Because our Services may involve protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA), we take privacy and data security with the utmost seriousness. This policy should be read together with any applicable Business Associate Agreement (BAA) executed between Paxera Health and your covered entity or business associate.
If you do not agree with the terms of this Privacy Policy, please discontinue use of our Services.
When you use our platform in a clinical or institutional capacity, we may process PHI related to kidney patients and donors, including but not limited to:
All PHI is processed in accordance with HIPAA and applicable state privacy laws, and only pursuant to a valid Business Associate Agreement with your covered entity.
When you visit our website or use our platform, we may automatically collect:
We may receive information about you from partner institutions, referral programs, or publicly available professional directories to verify credentials or facilitate onboarding.
We use the information we collect for the following purposes:
We do not sell your personal information or PHI to third parties. We do not use PHI for advertising or marketing purposes.
Where privacy laws require a legal basis for processing, we rely on:
We engage trusted third-party vendors (e.g., cloud hosting, security, analytics) who process data on our behalf under confidentiality agreements and, where applicable, BAAs. Current infrastructure partners include Amazon Web Services (AWS).
With your authorization and pursuant to applicable BAAs, we may share data with transplant centers, OPOs, UNOS/OPTN, and other clinical entities as necessary to facilitate organ matching and transplantation logistics.
We may share de-identified, aggregated data with academic and research partners (such as affiliated universities or medical schools) for research purposes that advance kidney transplantation outcomes. No PHI is shared in identifiable form without explicit authorization.
We may disclose information if required by law, subpoena, court order, or government investigation, or when we believe disclosure is necessary to protect the rights, property, or safety of Paxera Health, our users, or the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy protections described in this policy.
We retain personal information and platform data for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations (including HIPAA's minimum retention requirements), resolve disputes, and enforce our agreements.
PHI is retained in accordance with the terms of the applicable BAA and applicable federal and state law. Upon termination of a BAA or clinical relationship, PHI is returned or destroyed as required by HIPAA.
Our website uses cookies and similar technologies to enhance functionality and understand usage patterns. These may include:
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services. We do not currently respond to "Do Not Track" browser signals.
We implement industry-standard administrative, technical, and physical safeguards to protect your information, including:
No system is completely secure. In the event of a data breach affecting PHI, we will notify affected parties and relevant authorities as required by HIPAA's Breach Notification Rule and applicable state law.
Depending on your jurisdiction and the nature of your relationship with us, you may have the right to:
For rights related to PHI as a patient or donor, please contact the covered entity (e.g., your hospital or transplant center) that is responsible for your medical records. We act as a Business Associate and can only fulfill PHI rights requests through or in coordination with the applicable covered entity.
To exercise any of the rights above, contact us at: contact@paxera-health.com
Our Services are intended for licensed medical professionals and institutional users. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or platform notification. Your continued use of the Services after any changes constitutes acceptance of the revised policy.
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Paxera Health, Inc.
Denton, TX
Email: contact@paxera-health.com
Website: www.paxera-health.com